Efficiency, privacy, comfort and convenience are the main goals at the new location of the Women’s Health Center, a part of Baptist Memorial Hospital for Women, the only East Memphis breast center accredited as a Breast Imaging Center of Excellence by the American College of Radiology.
The new center in 50 Humphreys Center, Suite23, is around the corner from its current location in Baptist Women’s Hospital’s physician office building. The new site not only provides a spacious, relaxing atmosphere for patients, but convenient parking, as well.
“Instead of parking in the Women’s Hospital parking garage, patients will be able to park right outside the center in the adjacent parking areas and walk in the front doors,” said Beth Turner,administrative director of the WHC.
Planning a facility catering to patient comfort, privacy and efficiency was a top concern for Turnerand the management team. Over the course of a few years, they reviewed Press Ganey patient satisfaction surveys and held focus groups to discover the areas patients felt the facility could improve.
The management team also worked closely with Judy Kneece, president of EduCare, Inc., an organization that trains facilities and medical staff on new methods of providing high-quality breast care. After reviewing the goals and ideas Kneece provided, the staff began to implement changes to decrease wait times and keep better track of the140 to 170 patients the center generally sees on a daily basis.
Turner suggested customizing an emergency room patient tracking board to electronically track patients and help organize care. Emergency rooms around the nation use tracking boards to reduce wait time, move patients more efficiently through the care process and keep patients and families better informed. The management team agreed, and the facility became the first in the nation to customize the McKesson Emergency Room. Tracking Board for an outpatient setting other than the emergency department.
“We are now able to know exactly how many patients we have, where they are located, their appointment time, tests ordered, who they are waiting for in the process and how long they have been waiting,” Turner said. “It has made the screening and diagnostic processes go by much faster, and we are able to organize the flow of service in a much more organized manner.”
After meeting with Kneece, it was time to begin planning the layout and design of the new facility. Memphis architect and WHC patient Carolyn Wills of Bottletree Design Group was chosen.
“Carolyn was phenomenal in coming up with a design that would provide us with features that were not available at our current location,” Turner said. “She used a number of architectural features to help draw patients to the correct area and provide a spacious, comforting environment.”
Turner said Wills’ design also included a more private location for admissions, so patients would be more at ease when providing the admissions representative with health information.
“In our current location, the admissions desk and the front waiting area are practically on top of each other, so it is harder to provide that privacy,” Turner said. “In the new building, there is much more space, which provides the necessary privacy for our patients.”
At the current location, patients have had trouble navigating the center. Doctor’s offices, screening rooms and waiting areas are sporadically placed in different locations, making it confusing for patients and staff members, as well.
“Our doctors like to be present after ultrasounds, so at our new location all of them have specific ultrasound rooms located right next to their offices,” Turner said. “The technical station, treatment rooms and physician offices are strategically located,as well.”
Changing areas are large and have privacy doors, and the three divided waiting areas are things of the past.
“Instead, we have a gallery for our diagnostic patients,” Turner said. “It provides a more comfortable setting and spa-like atmosphere.”
The gallery has a water feature in honor of Dr. Lester Graves, which imitates the quiet sounds of a stream, as well as artwork donated by breast cancer survivors and other artists who have been touchedby breast cancer. The signature piece of the gallery will be painted live by Baptist Corporate Communications department’s senior artist Richard Fudge during the center’s annual survivor event on Sunday, August 30.
The piece will feature the new signature pink breast cancer ribbon with a large fingerprint embedded in the ribbon, because, “each case of breast cancer is as individual as a fingerprint.”
Medical staff members, cancer survivors and professional staff will add their own fingerprint in the paint of the ribbon to designate how breast cancer touches everyone’s lives.
The new center also provides two recovery suites for patients after they have an invasive procedure, an amenity that was not available before.
“Before, we had to send patients back to the diagnostic waiting room to recover,” Turner said. “Now, they will be able to recover in comfort and privacy in our recovery suites.”
The center will continue to offer a staff of female radiologists, plus three full-time and two part-time breast health specialists who help women diagnosed with breast cancer navigate their way through the treatment and recovery process.
The moving process has already begun and Turner said they will begin treating patients at the new center August 10. For more information about the Women’s Health Center, please visit womens.baptistonline.org/services/womencare.asp.
by Lori Simpson
0 Comments For This Post
80 Trackbacks For This Post
April 20th, 2010 at 10:40 am
Советую Вам зайти на сайт, с огромным количеством информации по интересующей Вас теме. Там Вы непременно всё найдёте….
Менеджер по продаже рекламных площадей
The new center in 50 Humphreys Center, Suite23, is around the corner from its current […….
June 12th, 2011 at 2:58 am
hello…
really good article. Ready to hear more next week,my blog http://talonmpgraham.xanga.com/749901497/adressing-wedding-invitations-envelopes/ Many Thanks….
June 15th, 2011 at 11:01 pm
really good article…
I have spent a bit of time going through your posts, more than I should have but I must say, its worth it! http://sherlly071.beeplog.com/blog.pl?blogid=182791&o=entry&a=add many Thanks….
June 19th, 2011 at 11:40 pm
hello…
Hello there thanks for the quality post! http://sandraal.journalspace.com/ ,i’d a good read.thank you for your article,My problem has been resolved….
June 20th, 2011 at 1:04 pm
very helpful…
I preferred to thank you for this good article. http://tkzxy.chicasblog.it/manager/view_entries.php I by all odds liked every little bit of it…
June 21st, 2011 at 10:04 am
Great…
You did a great job! http://denese.canalblog.com/archives/2011/06/19/21433915.html...
June 22nd, 2011 at 1:03 am
Great…
You did a great job! http://demetrice.bloging.ro/187889/pucci_holds_back_again_the_sex.html...
June 25th, 2011 at 11:11 pm
quality post…
I have spent a bit of time going through your posts! http://denaea.blogtrue.com/article/7232/The-tailor-says-relax-mens-relaxed-tailoring ,i had a good read….
July 17th, 2011 at 1:24 pm
buy@generic.LEVITRA” rel=”nofollow”>……
Need cheap generic LEVITRA?…
July 28th, 2011 at 10:49 pm
Buy@Cheap.Coral.Calcium” rel=”nofollow”>……
Buywithout prescription…
July 29th, 2011 at 2:23 am
Purchase@Coral.Calcium.Online” rel=”nofollow”>……
Buywithout prescription…
July 29th, 2011 at 7:48 am
Purchase@Abana.Online” rel=”nofollow”>..…
Buydrugs without prescription…
July 29th, 2011 at 8:38 am
Purchase@Cheap.Abana” rel=”nofollow”>……
Buygeneric pills…
July 29th, 2011 at 9:22 pm
Cheap@Generic.Abilify.5mg.10mg.15mg.20mg.30mg” rel=”nofollow”>..…
Buygeneric pills…
July 30th, 2011 at 7:27 pm
Get@Acai.Online” rel=”nofollow”>……
Buygeneric drugs…
July 31st, 2011 at 4:48 pm
Cheap@Coral.Calcium.Online” rel=”nofollow”>..…
Buyno prescription…
July 31st, 2011 at 6:18 pm
Buy@Discount.Abana” rel=”nofollow”>..…
Buygeneric meds…
August 1st, 2011 at 11:35 am
Order@Discount.Abilify” rel=”nofollow”>..…
Buyit now…
August 1st, 2011 at 5:04 pm
Cheap@Abilify.5mg.10mg.15mg.20mg.30mg” rel=”nofollow”>..…
Buynow it…
August 2nd, 2011 at 10:18 pm
Buy@Cheap.Abilify” rel=”nofollow”>.…
Buynow it…
August 3rd, 2011 at 9:15 am
Buy@Abilify.5mg.10mg.15mg.20mg.30mg” rel=”nofollow”>……
Buywithout prescription…
August 3rd, 2011 at 3:22 pm
Buy@Cheap.Acai” rel=”nofollow”>..…
Buydrugs without prescription…
August 3rd, 2011 at 4:16 pm
Buy@Discount.Acai” rel=”nofollow”>……
Buyit now…
August 3rd, 2011 at 8:13 pm
Order@Cheap.Acai” rel=”nofollow”>……
Buywithout prescription…
August 3rd, 2011 at 8:38 pm
Order@Cheap.Acai” rel=”nofollow”>……
Buygeneric drugs…
August 3rd, 2011 at 9:44 pm
Order@Discount.Acai” rel=”nofollow”>……
Buynow…
August 3rd, 2011 at 10:50 pm
Purchase@Acai.Online” rel=”nofollow”>……
Buynow it…
August 4th, 2011 at 4:08 am
Cheap@Acai.Online” rel=”nofollow”>..…
Buynow it…
August 4th, 2011 at 8:32 am
Buy@Generic.Acai” rel=”nofollow”>..…
Buywithout prescription…
August 4th, 2011 at 10:32 am
Buy@Generic.Acai” rel=”nofollow”>..…
Buydrugs without prescription…
August 8th, 2011 at 3:05 am
Cheap@Generic.Aciphex” rel=”nofollow”>.…
Buygeneric drugs…
August 10th, 2011 at 3:14 am
Order@Generic.Actonel” rel=”nofollow”>.…
Buyno prescription…
August 10th, 2011 at 11:52 pm
Order@Discount.Actoplus.Met” rel=”nofollow”>..…
Buygeneric meds qmo…
August 11th, 2011 at 12:59 am
Purchase@Cheap.Actoplus.Met” rel=”nofollow”>.…
Buygeneric drugs zfk…
August 11th, 2011 at 8:40 am
Cheap@Actos.Online” rel=”nofollow”>..…
Buynow it tly…
August 12th, 2011 at 1:18 am
Purchase@Generic.Actos.15mg.30mg” rel=”nofollow”>..…
Buygeneric pills zdg…
August 12th, 2011 at 12:03 pm
Great One…
I must say, its worth it! My link, http://amy11.beeplog.com/,thanks haha…
August 12th, 2011 at 2:37 pm
Purchase@Cheap.Adalat” rel=”nofollow”>..…
Buygeneric meds abx…
August 12th, 2011 at 5:15 pm
Buy@Coral.Calcium.Online” rel=”nofollow”>……
Buyit now oil…
August 12th, 2011 at 9:03 pm
Purchase@Cheap.Coral.Calcium” rel=”nofollow”>..…
Buynow it vhx…
August 14th, 2011 at 4:28 pm
Order@Acai.Without.Prescription” rel=”nofollow”>.…
Buynow it lmg…
August 17th, 2011 at 9:33 am
Order@Generic.Accutane” rel=”nofollow”>……
Buygeneric meds svb…
August 17th, 2011 at 11:32 am
really…
Fat women and girls always worried because of their ugly shaped bodies. http://rtjkiuloi.sexusblog.com/ , but they can not wear these outwears…
August 18th, 2011 at 2:25 am
Buy@Discount.Aciphex” rel=”nofollow”>..…
Buyno prescription wkp…
August 18th, 2011 at 7:12 am
Purchase@Aciphex.Online” rel=”nofollow”>……
Buydrugs without prescription vrg…
August 18th, 2011 at 2:06 pm
Buy@Aciphex.Without.Prescription” rel=”nofollow”>..…
Buyno prescription tao…
August 19th, 2011 at 4:52 pm
Purchase@Cheap.Acomplia” rel=”nofollow”>.…
Buyit now ojb…
August 21st, 2011 at 5:31 am
Buy@Actonel.Online” rel=”nofollow”>.…
Buygeneric pills oir…
August 24th, 2011 at 11:35 am
Cheap@Generic.Advair.25mcg50mcg.25mcg125mcg.25mcg250mcg.50mcg500mcg.50mcg100mcg.50mcg250mcg” rel=”nofollow”>…
Buygeneric drugs mby…
August 26th, 2011 at 2:00 pm
abilify@and.gemfibrozil” rel=”nofollow”>.…
Buyno prescription…
August 27th, 2011 at 1:40 pm
alphagan@refrigerated.buy” rel=”nofollow”>……
Buygeneric drugs…
August 27th, 2011 at 4:39 pm
amantadine@hydrochloride.tablets” rel=”nofollow”>..…
Buygeneric drugs…
August 29th, 2011 at 9:42 am
arjuna@pills.buy” rel=”nofollow”>..…
Buygeneric meds…
September 1st, 2011 at 1:06 pm
very helpful…
I preferred to thank you for this good article. http://pcztew.buenblog.com/2011/08/31/2009-wedding-gowns/ I by all odds liked every little bit of it…
October 19th, 2011 at 12:12 am
viagra order uk…
Buy_generic pills…
October 19th, 2011 at 6:52 am
weight loss disclaimer law…
Buy_drugs without prescription…
October 20th, 2011 at 5:32 pm
what are the trimesters of pregnancy…
Buy_generic drugs…
October 21st, 2011 at 11:30 am
Great…
Can anybody tell me the genre details of Sport based films? What are the codes and conventions of sport films?, http://tqhln.tublog.es/...
October 21st, 2011 at 5:23 pm
percent of obese children in usa…
Buy_now it…
October 25th, 2011 at 9:46 am
weight loss doctors in memphis tennessee…
Buy_generic drugs…
October 25th, 2011 at 9:24 pm
is flomax good for prostatitis…
Buy_generic meds…
October 27th, 2011 at 5:05 am
cancer of spine…
Buy_without prescription…
October 27th, 2011 at 1:24 pm
herbal essence coupon discount…
Buy_now it…
October 28th, 2011 at 9:04 pm
stress from clinical duty…
Buy_without prescription…
October 29th, 2011 at 9:38 am
saline for nebulizer…
Buy_generic pills…
November 1st, 2011 at 1:42 am
how to get teens off drugs…
Buy_drugs without prescription…
November 3rd, 2011 at 7:02 am
office of generic drug…
Buy_generic drugs…
November 3rd, 2011 at 8:43 am
chronic bronchitis from marijuana…
Buy_now…
November 3rd, 2011 at 7:32 pm
decreased appetite during pregnancy…
Buy_generic drugs…
November 3rd, 2011 at 10:52 pm
maximum daily dose for venlafaxine…
Buy_it now…
November 4th, 2011 at 12:13 pm
can a woman have colorectal cancer…
Buy_drugs without prescription…
November 4th, 2011 at 6:52 pm
food low in cholesterol…
Buy_now it…
November 6th, 2011 at 8:29 am
ayurvedic ashwagandha zyban…
Buy_generic pills…
November 8th, 2011 at 4:23 pm
relief of skin itching…
Buy_now it…
November 8th, 2011 at 6:03 pm
clinical diagnosis and medical records…
Buy_generic meds…
November 9th, 2011 at 7:02 pm
eye drops canine paralysis…
Buy_now…
November 15th, 2011 at 6:40 pm
cause for morning erections…
Buy_generic meds…
November 16th, 2011 at 8:00 am
inpatient drug rehab sanford fl…
Buy_it now…
November 17th, 2011 at 7:21 am
acyclovir stada cream…
Buy_generic drugs…
December 1st, 2011 at 7:03 pm
quality post…
ugg boots for children love, http://www.ballaterholidaycottage.com ,thanks ugg…
Leave a Reply